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“Customer service is WONDERFUL!! They reached out to me after I put in my second order recommending I go with a larger size, Jada had lost a few of them pretty quick so I thought the larges I ordered were too big, turns out they were too small.
They contacted me and put my order on hold until I confirmed it was ok to switch to the size they recommended. I had actually ordered another set of large as well, just to be sure I had some for Jada and I had no problem exchanging them for XLs. They sent out replacements immediately, completely hassle free.“ – Dayna H